Privacy Policy

Effective Date: 01 January 2026

At Churchill Estates, we are committed to protecting and respecting your privacy. This
policy explains how we collect, use, and store your personal data when you engage with
our services.

1. Who We Are

Churchills International Ltd t/a Churchill Estates
Jackson House, 95 Station Road, Chingford,
Company registration number: 04815829
contact@wearechurchills.co.uk
ICO Registration Number: ZA129342
We act as a data controller for the purposes of the UK General Data Protection Regulation
(UK GDPR).

2. What Information We Collect

We may collect and process the following types of personal data:

• Identity Data: Name, title, date of birth.
• Contact Data: Email address, phone number, postal address.
• Property Information: Property ownership, tenancy details, viewing preferences.
• Financial Data: Bank details, proof of funds, rent payment history.
• Legal Documentation: ID verif ication (passport, driver’s licence), proof of address.
• Communication Data: Email correspondence, phone call records, messages.

3. How We Use Your Data

We use your personal data to:

• Provide estate agency services, including buying, selling, letting, and renting.
• Manage contracts and tenancy agreements.
• Carry out referencing and credit checks.
• Comply with legal obligations (e.g. anti-money laundering).
• Communicate with you about services, appointments, or changes.
• Send marketing communications (if you have opted in).

4. Legal Basis for Processing

We process your data based on:

• Contractual necessity – to fulf il our agreement with you.
• Legal obligation – e.g. HMRC or right-to-rent checks.
• Legitimate interests – for day-to-day business operations.
• Consent – for marketing or optional data processing

5. Sharing Your Information

We may share your data with:

• Referencing agencies and credit check providers.
• Utility providers, maintenance contractors, and inventory clerks.
• Legal professionals or debt collection agencies.
• Government bodies or regulators (e.g. HMRC, local authorities).
• Software providers (e.g. property management platforms).

*We ensure all third parties comply with relevant data protection laws.

6. Data Retention

We retain your data only as long as necessary:

• For legal or regulatory purposes.
• To manage tenancy or property sales/lettings.
• Typically for up to 6 years after a transaction or tenancy ends.

7. Your Data Rights

Under data protection laws, you have rights to:

• Access your personal data.
• Correct inaccurate data.
• Request deletion (where appropriate).
• Object to or restrict certain types of processing.
• Withdraw consent at any time.
• Lodge a complaint with the Information Commissioner’s Off ice (ICO).
• To exercise your rights, contact us at contact@wearechurchills.co.uk

8. Security

We implement appropriate security measures to protect your personal data f rom
unauthorized access, disclosure, alteration, or destruction.

9. Cookies and Website Use

If you visit our website, we may collect data via cookies. Please refer to our separate cookies
policy for details.

10. Changes to This Policy

We may update this policy f rom time to time. The latest version will always be available on
our website.